Privacy Policy

Table of contents:

I. Name and address of the responsible person

II. Name and address of the data protection officer

III. General information about survey, processing and use of personal data

IV. Hostingservice by a third party

V. Personal data in the ordering process

VI. Data transfer for contract fulfilment

VII. Credit assessment

VIII. Newsletter

IX. Use of Cookies

X. Right of access to information

XI. Consent

I. Name and address of the responsible person

The controller within the meaning of the basic data protection regulation and other national data protection laws of the member states and data protection regulations is:

Willy Maisel GmbH
Münchberger Straße 46
95176 Konradsreuth
Germany 

Tel.: +49 (9292) 519 – 0

E-Mail: info@world-of-textiles.com

Website: www.world-of-textiles.com

 

II. Name and address of the data protection officer

For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact:

Michael Knapp (GDDcert)
Münchberger Straße 46
95176 Konradsreuth
Germany 

Tel.: +49 (9292) 519 – 0 

Fax.: +49 (9292) 519 – 99220

E-Mail: datenschutz@world-of-textiles.com

 

III. General information about survey, processing and use of personal data

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely saves automatically in a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

Why do we collect this data?

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our predominantly legitimate interests in a correct presentation of our offer within the framework of a balancing of interests.

How long is this data stored?

The IP address is stored for 7 days and then anonymized. A personal reference can no longer be established. The legal basis for this processing is Art. 6 para. 1 lit. F DSGVO.

 

IV. Hostingservice by a third party

In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope described here. This service provider is located within a country of the European Union or the European Economic Area.

 

V. Personal data in the ordering process

We collect personal data when you provide us with this information as part of your order or when you contact us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract or for the processing of your contact and you cannot complete the order or send the contact without their indication. Which data is collected can be seen from the respective input forms.

Why do we collect this data?

We use the data you provide us with to process contracts and handle your inquiries.

How long is the data stored?

After full implementation of the contract, your data will be restricted for further processing and deleted after the expiry of any retention periods under tax and commercial law, unless you have expressly consented to further use of your data, or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

 

VI. Data transfer for contract fulfilment

Zur Vertragserfüllung geben wir Ihre Daten an das mit der Lieferung beauftragte Versandunternehmen weiter, soweit dies zur Lieferung bestellter Waren erforderlich ist. Je nach dem welchen Zahlungsdienstleister Sie im Bestellprozess auswählen, geben wir zur Abwicklung von Zahlungen die hierfür erhobenen Zahlungsdaten an das mit der Zahlung beauftragte Kreditinstitut und ggf. von uns beauftragte Zahlungsdienstleister weiter bzw. an den ausgewählten Zahlungsdienst.

In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case, you must log on to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. Further information on our provider can be found at:

Paypal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Stripe: https://stripe.com/de/guides/general-data-protection-regulation

 

VII. Credit assessment

If we make advance payment, for example in the case of a purchase on account, we may obtain a credit report based on mathematical and statistical methods from Creditreform, Thomasstraße 32, 95028 Hof, Germany, in order to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit assessment to Creditreform and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The creditworthiness information can contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and in whose calculation address data, among other things, are included. Your interests worthy of protection are taken into account in accordance with the statutory provisions.

 

VIII. Newsletter

On our website there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.

Why do we collect this data?

The collection of the user's e-mail address serves the purpose of sending the newsletter.

How long is the data stored?

The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. The user's e-mail address is therefore stored for as long as the subscription to the newsletter is active.

How can I cancel the newsletter?

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter.

 

IX. Use of Cookies

Our website uses cookies. Cookies are small text files that are automatically stored on your end device. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when you return to the website.

Why do we collect this data?

We use cookies on various pages to make our website attractive to visitors and to enable the use of certain functions, to display suitable products or for market research. This serves to protect our framework for weighing up the predominant legitimate interests in an optimised presentation of our offer.

How long are cookies stored?

Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser.

How can I turn off cookies?

You can set your browser to inform you about the setting of cookies and decide individually about their acceptance or to exclude the acceptance of cookies for certain cases or generally. This function is described in the help menu of every browser, which explains how you can change your cookie settings. However, please note that the functionality of our website may be limited if cookies are not accepted.

You will find the settings for the respective browser under the following links:

Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

 

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

 

IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

 

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

 

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this site:

https://tools.google.com/dlpage/gaoptout?hl=de

You can find more information on how Google Analytics handles user data in the Google privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de.

 

Order processing

We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

Demographic characteristics in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be attributed to any specific person. You can disable this feature at any time by changing the ad settings in your Google Account, or generally prohibit Google Analytics from collecting your information as described in the "Opting out of data collection" section.

 

Storage duration

User and event-level data stored at Google that is linked to cookies, user IDs (e.g., User ID) or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Please see the following link for details: https://support.google.com/analytics/answer/7667196?hl=de

 

Analysis by wiredminds

Our website uses the counting pixel technology of wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour.

Data may be collected, processed and stored from which user profiles are created under a pseudonym. Wherever possible and sensible, these user profiles are made completely anonymous. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognize the Internet browser. The collected data, which may also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymised user profiles. The data thus obtained will not be used to personally identify the visitor of this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. If IP addresses are recorded, they are immediately made anonymous by deleting the last number block.

optOut: Exclude from tracking

 

Privacy policy for the use of Hotjar

This website uses features of the Hotjar web service, operated by Hotjar Ltd, a European company based in Malta (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta). Hotjar uses cookies. These are text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Hotjar server and stored there. Hotjar uses cookies and other technologies to collect information about the behaviour of our users and their end devices (in particular IP address of the device (is only collected and stored in anonymous form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language for displaying our website). Hotjar stores this information in a pseudonymous user profile. The information is not used by Hotjar or by us to identify individual users, nor is it merged with other data about individual users.

The legal basis is Art. 6 para. 1 p. 1 lit. F DSGVO.

Further information can be found in Hotjar's privacy policy:

https://www.hotjar.com/legal/policies/privacy

 

Deactivation of Hotjar

If you do not want Hotjar to collect your data, you can activate the Hotjar Opt Out. There you have the possibility to deactivate or reactivate the collection of data by Hotjar by a simple click on the red Deactivate Hotjar button. Attention: Deleting cookies, using the incognito/private mode of your browser, or using another browser will cause data to be collected again. 

You can object to the storage of a user profile and information about your visit to our website by Hotjar and to the setting of Hotjar tracking cookies on other websites via this link: https://www.hotjar.com/legal/compliance/opt-out Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

 

IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

 

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

 

X. Right of access to information

You have a right to information free of charge about the data stored by us about your person as well as, if necessary, a right to correction, restriction of processing, data transferability or deletion of this data.

If you have any questions about the collection, processing or use of your personal data, about information, correction, blocking or deletion of data, as well as revocation of consents granted or objection to a specific use of data, please contact us directly using the contact data listed above. In addition, you have the right of appeal to the competent data protection supervisory authority.

 

XI. Consent

The following consent(s) you have given us explicitly and we have recorded your consent. According to the German Telemedia Act, we are obliged to keep the content of consents available for retrieval at any time.

 

Registration

"I would like to register for future orders and ask you to add my details to your customer database."

 

Credit assessment

"I agree that Creditreform may call up creditworthiness information based on mathematical-statistical methods from Creditreform, Thomasstraße 32, 95028 Hof, Germany, for the purpose of its own credit assessment. I can withdraw my consent at any time with effect for the future. I can find detailed information on how Creditreform works at https://www.creditreform.de/index.html.".

 

How can I revoke my permission?

You can revoke your consent(s) by email to: support@world-of-textiles.com with effect for the future.

 

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